Your privacy and confidentiality are of paramount importance to NEXUS CAP PTY LTD. We recognise the importance of protecting the personal

information of individuals. Your right to privacy and confidentiality is recognised, respected and protected in all aspects of your contact with NEXUS

CAP. You have the right to decide who has access to your personal information.

NEXUS CAP will collect, use and disclose information in accordance with relevant state and federal privacy legislation. All staff members are

responsible for upholding our privacy and confidentiality policy. We will only collect information necessary for the safe and effective delivery of our

services to you. We will only use information collected for the purpose it was collected and secure it appropriately. We will not release your information

to other individuals or services without your consent or that of your representative’s. In exceptional circumstances, we may need to release your

information to third parties or authorities as required by law. We may need to access your record through the Provider Digital Access (PRODA), your

GP, Medicare System or PBS, to deliver services to you under these systems. We may contact your GP directly for information required to process

your request if we need to use such information in understanding your background to deliver our high quality services with clinical excellence.

We use your personal information to provide, manage and administer treatment and care for you. If we do not have this personal information, we may not be able to provide, manage or administer treatment or care for you.

We may share or collect your personal information:

• With your teachers, doctors, therapists, nursing staff, medical practitioners, rehabilitation providers and allied health services and other professionals to assist such persons in providing treatment and care to you;

• With any person that you request or permit us to keep informed of our activities in connection with you (such as your relatives, guardians, carers or other health professionals, solicitors and other legal and professional advisors). If you do not wish us to share your sensitive information with any such persons, please note the details of such person(s) in an email to us;

• With our third party service providers and partners (including their employees, directors and officers) so that they can provide services to us;

• With our other offices within our corporate group;

• With any actual or potential purchaser of some or all of our business and their professional advisors to comply with any laws and regulations that apply to us;

• To respond to demands and requests by regulators, governments and law enforcement, crime prevention, detection, investigation and enforcement authorities, tax, social or labour authorities, customs authorities and other authorities or official bodies, courts, tribunals, arbitrators, ombudsmen, mediators and dispute resolution bodies and their representatives, and professional and self-regulatory bodies;

• We are a clinical organisation; we may use your information to improve the quality of our assessments and development of our practice.

You may access the personal information we hold about you at any time by requesting the information in writing.